Pristine Condition working in Aviation
The impact has been dramatic:
• Over £1,000,000 saving in the cost of accidents and incidents in one department
• 75% reduction in time away from work
• Improved employee morale
The results of the training that we’ve been doing with United Airlines have recently been published. Following training with Baggage Handlers at Heathrow, United Airlines have achieved a year-on-year 62% reduction in lost time accidents.
“We are proud to have enjoyed a constructive partnership with Pristine Condition for many years. We consider Pristine Conditions approach and methodologies to be ‘best practise’. Furthermore we can point to numerous case studies where their interventions, as part of our improvement strategies with clients, have typically resulted in significant reductions in accidents, claims and associated direct and indirect costs.
Pristine offer our clients practical, task based training delivered at the ‘coal face’ and in unambiguous language that their employees understand. They offer a truly innovative and proven approach, with the delivery and credibility to make an impact in even the most challenging working environments.”
QBE - Specialist Business Insurers
"In Babcock we have been working with Pristine Condition for the past 2 years and the name Pristine has become synonymous with manual handling techniques. A big part of this success is the work carried out with the ITO department who as a group have embraced the concepts, something that is evident when on the docks observing ITO staff manual handling correctly. Approx 90% of staff involved in manual handling of baggage have been trained and a support group has been created to observe, commend and correct where required. The trainers from Pristine Condition have a good knowledge of their subject matter and work at the correct level and in a style that the audience appreciates and benefits." Babcock Airports Ltd - Alan Cutler
British Airways introduced the innovative Pristine Condition manual handling training in November 2005. This bespoke training programme was warmly received by the launch customers, the Heathrow ramp and baggage team. On the back of this positive experience, tailored training was provided to colleagues in Gatwick, Cargo, Engineering, Inflight Customer Experience and also Flight Operations. In total more than 20,000 colleagues.
We have worked very closely with Pristine Condition to provide training that addresses the differing manual handling risks that are present across an airline. The flexibility of the programme and support from Pristine Condition has enabled us to train British Airways staff to deliver the Pristine Condition techniques. The results to date have been excellent and through continued close cooperation we are confident that we can sustain the momentum and continue to reduce the impact of manual handling injuries. This has been a very worthwhile programme which reinforces our commitment to protect the welfare of all colleagues.
British Airways - David Anderson (Head of Operational Safety)